Helping you to win, retain & renew more customers

We offer a bespoke service, turning telecoms billing and customer management into easy to grasp interactive reports, benefiting you and your customers.

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WHAT WE DO

Forward-thinking services designed for you

Combine cutting-edge telecoms reporting technology with personalised service and support – that’s Signum in a nutshell.
Here’s a taste of what we offer:

Win new customers

  1. In-depth usage profiling, conversation & focus points
  2. Proactive recommendations & account management
  3. Present your savings with supporting proof

Improve customer retention

  1. Monthly usage & cost reporting for your customers
  2. Proactive recommendations & account management
  3. Comprehensive management, from bills to reporting

 

Smarter contract renewals

  1. Usage insight, deal creation & savings analysis
  2. Create & show reasons to stay with you
  3. Present your fact based improvement areas

Back office demands & support

  1. Revenue & commission checking
  2. Bespoke outputs & systems integration
  3. CRM, bespoke systems & business intelligence

OUR APPROACH

Innovative technology with a human touch

We don’t believe in standard or out of the box tariff analysis, so it’s time for a new approach. We’ll take the time to understand your business needs before providing solutions to suit your focuses and goals, and all backed up by our 100% satisfaction guarantee.

Understand

We don’t assume, we listen and take time to really understand what’s important to you.

Deliver

We’ll implement & support a personalised roll out program with clear touch points along the way.

Plan

We’ll mutually agree your most important services and include testing & evaluations as part of your initial sign up.

Measure

Our experts will constantly assess the differences made, with a real focus on return on investment.

BENEFITS

Helping you run & grow your business

Pioneering a new wave of telecoms expertise, we’ll provide a tailored package to suit your needs, including consultancy, services, products and people to make a real difference to you and your customers.

Increase your competitive advantage in the market

Improve customer engagement & trust

Intuitive, easy to grasp & industry leading reports

Fully managed & expertly supported

Flat fee pricing – no pricing per handset or job

Free service trial options to try us out

WHY CHOOSE US?

Friendly, professional & efficient service

With nearly 20 years experience in complex data and customer management, we’re committed to setting the bar high. Our analysts talk, sleep and dream data – so you’re in expert hands.

Proven to be up to twice as likely to win a new deal taking the Signum approach and reporting.

We love the word ‘yes’. Expect fast responses and a human voice at the end of the phone.

Our knowledge of the Telecoms Industry is second to none, so rest assured you’ll have access to the best technology available.

Clear pricing. We’d rather keep things transparent and easy to understand.

Signum’s reports have been invaluable in winning new business and the retention of our existing base. They provide Distinct with a USP setting us apart from other dealers.
DAVID RUSSELL, MD

DISTINCT CONNECTIONS

Like what you’ve read? Try us out for free

Get in contact by phone or the form below to trial any of our services and see the impact before committing

CONTACT US

Questions about where to start

Call us on

01634 564 840

Or send us a message

Please use the form opposite to message our team and we’ll get back to you within 2 hours.